Terms of service

TERMS OF SERVICE

The Practical Rules Behind Shopping With CLOTH & HEARTH

Last Updated: August 26, 2026

These Terms govern access to and purchases from the online store operated by CLOTH & HEARTH LLC.

What Our Store Is About

CLOTH & HEARTH LLC focuses on home goods, decorative objects, organization products, household accessories, and related merchandise intended to make everyday spaces more useful or enjoyable.

Our collection may evolve over time.

Product Information

We aim to provide useful information about:

Dimensions;
Materials;
Color;
Finish;
Intended use;
Installation;
Care;
Included components.

Customers should review this information before ordering, especially where fit, compatibility, mounting, or room dimensions matter.

Orders

Submitting an order represents your request to purchase the selected merchandise.

We may hold, decline, or cancel an order before shipment for legitimate reasons including:

Payment failure;
Suspected fraud;
Inventory discrepancy;
Invalid address;
Obvious pricing error;
Technical problem;
Shipping restriction.

If we cancel an order after successfully collecting payment, the affected amount will be refunded.

Our Order Schedule

Business hours: Monday–Friday, 9:00 AM–5:00 PM CT
Order cut-off: 5:00 PM CT
Processing: 1–3 business days
Estimated carrier transit: 3–7 business days

Processing and shipping are separate periods.

Safe Product Use

Products should be used according to:

Their intended purpose;
Instructions;
Weight limitations;
Installation requirements;
Care labels;
Warnings supplied with the item.

Customers should not modify a household product in a way that creates an unreasonable safety risk.

Returns

Returns and refunds are governed by our separate Return & Refund Policy.

Intellectual Property

Original branding, photography, written content, graphics, page design, and other proprietary material owned by CLOTH & HEARTH LLC may not be commercially copied, reproduced, or used to impersonate our store.